Silent Gonondo is a Banking professional with over 17 years of experience in Retail Banking and Microfinance with in-depth knowledge of strategies, products and processes. He has vast experience in providing strategic and operational support to customer facing units. He has strength in developing and implementing operational systems and processes that ensure efficient delivery of customer service and effective risk management; product development and bank projects leadership. He is a holder of MBA (Zimbabwe), Bachelor of Commerce (South Africa), Professional Bankers Diploma (Scotland).
